Build the root cause.
Turn symptoms into causes, evidence checks, and control points.
- Translate the symptom into a likely cause, evidence check, and control point.
- Keep the analysis concise enough to reuse in a case or handoff note.
- Link the root cause back to the business process before closing the loop.
Root Cause
Root cause
Structure the issue into cause, evidence, and next steps.
Page notes
Keep the page focused
This workflow now lives on its own page instead of sharing the dashboard with the other actions.
- The API endpoints still work for the mobile app and for fetch calls from other clients.
- The dashboard and feature map now act as launchpads instead of the place where the work happens.
- Use the workspace buttons above to move to the next related page when needed.